Senior Solution Engineer - Digital Service Managment - Canada

Basic Information






CAN Montreal II

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Description and Requirements

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.

Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

 BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

Sr. Solution Engineer (Digital Service Management) – Canada

 The BMC Software Solution Engineer will be responsible for providing support on a unique set of enterprise level software solution for various customers.

The Solution Engineer: 

• Provides value based, technical support throughout the sales cycle to drive opportunities using Explain, Demo, and Prove capabilities (EDP) in alignment with the BMC Sales Process. 

• Collects business and technical information from clients regarding requirements. Determines whether BMC solutions can technically satisfy these requirements whilst adding Business Value to the client. Confers with the sales representative, technical and sales management on these observations. 

• Delivers and customizes technical presentations and demonstrations on BMC products aligned to Business Value and builds new presentations for use by sales and other software consultants. 

• Conducts Business Value Assessments to understand client’s current state which will determine current pain. Consultant will present findings to Executive teams positioning desired state, proposed solution and business justification/ROI. 

• Delivers remote and onsite Proof of Value activities for business and technical validation of solution fit.  • Works with R&D to define requirements for new products or new product features as required. 

• Responsible for completion of technical requirements within RFI/RFPs.     

Position Requirements: 

• Must have strong verbal and written communication skills and be comfortable presenting at all levels including Cxx/VP. 

• Strong problem solving and analytical ability. 

• Substantial experience working in an enterprise-type software environment. 

• Ability to interpret customer and develop strong technical solutions aligned with Business Value. 

• Must be willing to travel at least 50% of the time. 

• BMC offers the flexibility of working from home but this person must reside in Canada.

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.