Senior Business Intelligence Enablement Analyst

Basic Information






IND Pune - Business Bay

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Description and Requirements

Job title: Sr Business Systems Analyst

BMC Software – The Multi Cloud Management Company

Any modern business must do two things really well: serve its customers the best way possible, and introduce market-changing innovation. At BMC we help you run your business as you reinvent it, with open, scalable, modular multi-cloud management solutions that bridge the divide between legacy and new IT. 

92 of the Forbes Global 100 rely on BMC to accelerate their digital initiatives. With more than 35+ years of leadership in IT management solutions and over 10,000+ customers worldwide, BMC provides IT solutions that deliver speed, agility, and efficiency from mainframe to mobile to cloud and beyond.

BU Description:
A high-tech company like BMC demands a modern analytics ecosystem that is secure, reliable, and easy to use. As part of the Information Services & Technology (IS&T) organization, the Enterprise Business Intelligence team enables an information-rich culture for all 6,000+ BMC employees, from executive dashboard users to content owners to departmental data scientists. 

We do this with a modern business intelligence ecosystem that combines the best of a centralized enterprise data warehouse and technologies with departmental data and self-service development. We are aided by industry-leading technologies, including MicroStrategy, Informatica, Netezza, Alteryx, and Data Robot. 

The BI team is comprised of 20+ experts (and growing) in BI application engineering, data engineering, enablement, data science, and data testing. We do the hard work of data integration, schema development, and application architecture, so that business users can spend more time deriving insights from their data. 

Primary Roles and Responsibilities:
As an integral member of the Business Intelligence team, the Senior BI Enablement Analyst ensures that the BI team is delivering the right solutions to business problems, and that business users realize the most possible value from these solutions. A consultative partner rather than an order-taker, the BI Enablement team bridges the gap between technical developers and business subject-matter experts. This requires not only fluency in both technical jargon and business language, but also a thorough understanding of how mounds of data become specific business insights. 
The Senior BI Enablement Analyst is considered by IT colleagues and business partners to be a go-to expert in analysis, data discovery, data visualization, dashboard design, requirements elicitation/requirements gathering, and data-driven application design. They are also a savvy communicator, capable of confidently delivering – and empathetically receiving – the right messages in multiple vocabularies, from technical to functional; multiple formats including written, verbal, and visual; and with people at multiple organizational levels, from individuals to VPs. Finally, they freely share all of this knowledge through training and consultation, both within the BI team and with business users. 

The Senior BI Enablement Analyst is responsible for a wide array of activities, including: 
Represent the product owner in the design, development, implementation and support of mission-critical enterprise BI reports and analytical solutions. Guide BI application developers and data engineers on the translation of business requirements into technical specifications and development of data sources, reports, and dashboards.
Partner with business SMEs to elicit requirements to meet business needs, and decompose them into documented agile user stories. This may include guiding business users in best practices, recommending options they did not know to ask for, and asking follow-up questions to understand the underlying business problem. 
Provide analysis in support of data warehouse related BI projects.
Develop wireframes, prototypes, and working analytical solutions using designated BI development tools, potentially leveraging multiple reports and data sources.
Ensure that BI solutions we deliver meet the highest possible standards for user experience, quality, accuracy, and adherence to analytical best practices. 
Serve as BI SME and primary point of contact for an assigned set of subject areas. 
Manage the relationship between the BI team and key business stakeholders in assigned subject areas, including regular meetings to discover upcoming projects and potential requirements. 
Own the BI team maintenance backlog for assigned subject areas. Work with business stakeholders to prioritize backlog items within the subject area, and advocate on behalf of the business to ensure that high priority user stories are estimated, groomed, and delivered within the timelines committed. 
Actively engage in agile ceremonies and processes, including scrum meetings, sprint planning, release planning, and backlog refinement. 
Facilitate user acceptance testing (UAT) of IT-developed solutions in both maintenance and project settings. Guide business users as needed on data validation techniques. Work with the BI development team to triage issues that arise during UAT, and follow these issues through to their logical completion. 
Ensure the proper transition of IT-developed reports and dashboards to business users. This may include training and knowledge transfer to business SMEs and the BI support team to enable ongoing maintenance and support of the reports. 
Provide training and consultation to business users for self-service creation of ad-hoc reports, dashboards, mobile applications, and analytical solutions. 
Identify opportunities for improvement in process, technical delivery, design, performance, and user experience; proactively implement solutions. 
Actively participate in the discovery and prioritization of BI Enablement team goals, and ensure the completion of these goals. These goals typically involve the design and implementation of technology best practices, guidelines, and repeatable processes.
Develop a personal training plan to continuously sharpen skills, both technical and functional, taking at least 80 hours of training annually. 
Proactively communicate with BI Enablement Pillar Lead and BI Director about issues needing attention, status of key projects, and help or support needed.

The perfect candidate must also demonstrate the following qualities: 
Excellent communicator: confidently engages in written, verbal, and visual forms with business users at multiple levels, ranging from individual contributors to VPs
Entrepreneur: self-manages time and tasks with minimal supervision, and proactively seeks help or guidance without hesitation
Problem-solver: spots issues that others miss, methodically breaks down complex problems to identify root causes, and creatively implements solutions
Change agent: is passionately interested in where the industry is heading, and innately driven to innovate and embrace change 
Empath: seeks to understand the goals of business stakeholders in order to advocate on their behalf; appreciates the importance of user experience, quality, trust, and relationships in the success of the BI team and our partners throughout BMC 

10+ years of experience in data analysis
5+ years of experience in information technology
3+ years of experience in design and development of analytical solutions including reports, dashboards, data visualization, and self-service analytics
Strong knowledge and experience using schema-based analytical platforms like MicroStrategy, Business Objects, Cognos (MicroStrategy is preferred)
Strong knowledge and experience using data visualization tools like MicroStrategy, QlikView, Tableau, Domo, PowerBI (MicroStrategy is preferred) 
Knowledge of the principles, practices, and techniques used in analytical solution design and development
Strong understanding of SQL programming and the ability to write SQL statements of moderate complexity
Understanding of data preparation and integration concepts; experience with related products such as Alteryx, Informatica, SSIS, or Pentaho are a plus
Detailed knowledge of data warehouse architectures and dimensional modeling
Understanding of agile development frameworks (SAFe certified a plus)
Bachelor’s degree in Computer Science, Software Engineering or similar Analytical discipline; or, equivalent work experience
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.