Senior Technology Solutions Specialist - MicroStrategy

Basic Information






IND Pune - Business Bay

Date published:


Job ID:


Description and Requirements

Job title: Senior Technology Solutions Specialist - India

BMC Software – The Multi Cloud Management Company

Any modern business must do two things really well: serve its customers the best way possible and introduce market-changing innovation. At BMC we help you run your business as you reinvent it, with open, scalable, modular multi-cloud management solutions that bridge the divide between legacy and new IT. 

92 of the Forbes Global 100 rely on BMC to accelerate their digital initiatives. With more than 35+ years of leadership in IT management solutions and over 10,000+ customers worldwide, BMC provides IT solutions that deliver speed, agility, and efficiency from mainframe to mobile to cloud and beyond.

BU Description:
A high-tech company like BMC demands a modern analytics ecosystem that is secure, reliable, and easy to use. As part of the Information Services & Technology (IS&T) organization, the Enterprise Business Intelligence team enables an information-rich culture for all 6,000+ BMC employees, from executive dashboard users to content owners to departmental data scientists. 

We do this with a modern business intelligence ecosystem that combines the best of a centralized enterprise data warehouse and technologies with departmental data and self-service development. We are aided by industry-leading technologies, including MicroStrategy, Informatica, Netezza, Alteryx, and Data Robot. 

The BI team is comprised of 20+ experts (and growing) in BI application engineering, data engineering, enablement, data science, and data testing. We do the hard work of data integration, schema development, and application architecture, so that business users can spend more time deriving insights from their data. 

Position Description 
Lead business intelligence solution architecture, design, development, implementation, and administration for an Enterprise Level BI deployment across a complex data landscape. 
Act as a team member for the development of technical and functional requirements leveraging multiple artifacts and documentation throughout an iterative, Agile development lifecycle. 
Leverage strong conceptual and technical knowledge of MicroStrategy V10.X architecture, software components, design, development, and integration best practices to develop impactful BI solutions. Participate in requirements gathering discussions and collect the appropriate level of detail required to and drive towards immediate technical results to solve client problems. Provide conceptual and technical knowledge thought leadership of MicroStrategy V10.X architecture, software components, design, development and integration best practices across development work stream. 
It is not mandatory for candidate to be a certified MicroStrategy professional  however it is expected  for them to take an exam for MicroStrategy Certified Specialist Analyst (MCSA) Certification within first year of their tenure.

Primary Roles and Responsibilities:
The Senior Technology Solutions Specialist performs a wide array of activities, including: 
Represent as MicroStrategy Technology Solutions Specialist during the design, development, implementation and support of mission-critical enterprise BI reports and analytical solutions. Review solutions with BI application developers and data engineers to assist them in making efficient engineering decisions.  
Demonstrate hands-on experience with MicroStrategy development tools including Architect, Desktop, Web, Mobile, Object Manager, Enterprise Manager, Command Manager, Integrity Manager and System Manager
Technology consultant /leadership role with demonstrated ability to quickly decipher, analyse, translate and prototype MicroStrategy solutions in Agile development sprints.
Proactive engage with Data Engineering (ETL Professionals) to insure logical and physical data models support the analytic needs of the business. 
Provide technical knowledge required to lead / execute Application Architecture Pillar improvement technology initiatives like platform upgrades, optimization techniques, project lifecycle management. 
Take leadership in sharing technology initiatives within BMC's Internal forums such as hackathon Tech Talks, Roadshows or Internal Team meetings.
Assist in establishing architecture and design principles on BI Technologies and Tools 
Engage actively with L2 Support team for process and technology improvements, asses their training needs and provide feedback.
Actively engage with L2/L3 Support team for triaging critical production issues.
Actively participate in agile ceremonies and processes, including scrum meetings, sprint planning, release planning, and backlog refinement. 
Provide technical assistance and cross training to other team members with Solutions Delivery Organization.
Actively participate and contribute to extended Solutions Delivery Initiatives for technology and process improvement like Agile, Dev-ops & Customer Zero initiatives  
Identify opportunities for improvement in process, technical delivery, design, performance, and user experience; proactively implement innovative solutions. 
Develop a personal training plan to continuously sharpen skills, both technical and functional, taking at least 80 hours of training annually. 
Proactively communicate with BI Technology Pillar Lead, BI Enablement Pillar Lead and BI Director about issues needing attention, status of key projects, and help or support needed.
The perfect candidate must also demonstrate the following qualities: 
Passion Seeker: You genuinely care about the work that you do and its impact on Enterprise Business Intelligence
Self-Starter: You’re a go-getter who isn’t afraid to step up and disrupt the status quo.
Entrepreneur. You bring fresh ideas to the table, work hard, explore technology and consistently seek new challenges.
Collaborator. You’re a great contributor to a high performing team that accomplishes great feats for our end users and IT organization

7+ experience designing, developing and implementing MicroStrategy Enterprise Platform.
2+ experience specifically Microstrategy version 10.4 or above including Library, Collaboration, Cubes and Dossier. 
5+ years of experience analysing, designing, and building Business Intelligence solutions in a fast-paced Agile development environment.
Worked as a MicroStrategy Architect in creating various Schema objects with MicroStrategy Desktop like simple and compound Facts and Attributes, Fact extensions and Hierarchies. Designed and developed many complex Grids and Report Services Documents in MicroStrategy Desktop and MicroStrategy Web using Templates, Filters, Prompts, Consolidations and Custom Groups. Knowledge of the principles, practices, and techniques used in analytical solution design and development
Experience as a MicroStrategy Administrator in creating users, security roles and tuning the VLDB Properties for better performance.
Used Object Manager and Project Mover to manage project deployment across dev, qa and production.
Experience in developing boardroom-quality Dashboard & Mobile Reports and Dossiers keeping in mind the performance and data fetch/rendering optimization, including but not limited to Caching, DataMart, VLDB properties etc) 
Sound knowledge of implementing Transaction Service enabled RSD.
Strong understanding of SQL programming and the ability to write SQL statements of moderate complexity
Detailed knowledge of data warehouse architectures and dimensional modeling
Understanding of agile development frameworks (SAFe certified a plus)
Bachelor’s degree in Computer Science, Software Engineering or similar Analytical discipline; or, equivalent work experience
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.