Staff Business Systems Analyst

Basic Information






IND Pune - Business Bay

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Description and Requirements

BMC Software – The Multi Cloud Management Company

Any modern business must do two things really well: serve its customers the best way possible, and introduce market-changing innovation. At BMC we help you run your business as you reinvent it, with open, scalable, modular multi-cloud management solutions that bridge the divide between legacy and new IT. 

92 of the Forbes Global 100 rely on BMC to accelerate their digital initiatives. With more than 35+ years of leadership in IT management solutions and over 10,000+ customers worldwide, BMC provides IT solutions that deliver speed, agility, and efficiency from mainframe to mobile to cloud and beyond.

BU Description:
This position will be an IT Business Systems Analyst.  This BSA position will be responsible for multiple business areas, requiring them to work closely with the business to understand their processes and the systems they use to do their job.  The BSA needs excellent communication skills to work with business stakeholders and strong analytical skills.  These skills will be key in order to understand and ask key questions to identify process improvements, streamlining, gather detailed requirements and work with the development team to design a solution.

The business areas you will be working with:
o Global Procurement
o Contingent Worker Management
o Expense Management
o Enterprise Risk
o Compliance & Ethics
o Internal Audit & Controls
o Intellectual Property
o Litigation
o Contracts & Transaction Law
o Privacy Law

Primary Roles and Responsibilities:
Oversee various business processes and Applications such as (Oracle, FieldGlass, Concur, Teammate, etc.) If you are not familiar with these applications, you will need the willingness to learn them and to become a SME (Subject Matter Expert). 
Daily interaction with key business stakeholders
Responsible for Application configurations, maintenance work, and enhancing processes
Coordinates with business sponsors/users for requirements, discuss issues, etc. 
Work directly with the development team to build solutions, discuss requirements, testing solutions, etc.
Gather detailed requirements, produce business requirement documents (BRDs)
Manage requirements in Rally
Develop detailed test plans/scripts
Conduct, lead, manage UAT and results
Effectively coordinate project activities at the direction of management   
Monitor applications / programs to ensure effective administration and growth.
Effectively plan, coordinate, and execute prioritized initiatives.
Participate in cross-functional project teams to ensure timelines and milestones are met. 
Provide management with weekly/monthly/quarterly metrics surrounding applications
Ad-Hoc reporting needs
Actively participate in assigned projects / Initiatives
Monitor best practices and key performance indicators
Attend weekly status meetings and provide updates
Attend and lead scrum meetings
Analytical skills required to question processes, ask the why questions, challenge the team to think outside the box

Experience/ Qualifications:
Degree in MIS, Computer Science, or related to
1-3 years as a Business Systems Analyst
Flexibility and willing to learn new business processes and new systems
0-2 years working with Oracle E-Business Suite (nice to have, if not, need the willingness to learn Oracle)  
0-2 years working with FieldGlass and/or Contingent Worker processes (nice to have, if not, need the willingness to learn Fieldglass)
0-2 years working with Legal Management processes and systems (nice to have, if not need the willingness to learn)
Managing Requirements
Excellent communication skills
Detailed oriented
Works independently
Excellent analytical skills
Team Player
Familiar with the Agile Methodology
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.