Staff Sales Operations Analyst ( MicroStrategy )

Basic Information

Country:

India

State:

Maharashtra

City:

IND Pune - Business Bay

Date published:

17-Apr-2019

Job ID:

25461

Description and Requirements

Global Services Staff Sales Ops Analyst


Job Description :

The ideal candidate will be able to work strategically and effectively with a team to support the planning, development, and execution of reporting and data analytics solutions for the BMC Global Services Organization.The ideal candidate will have a strong IT background, specializing in reporting, analytics, and data visualization, as well as a working understanding of financial metrics, KPIs, and business drivers.This role requires communication and collaboration with many departments and geographies.

Responsibilities:

  • Development of new reporting solutions for BMC Global Services
  • Build reporting solutions based on requirements and guidance from global Operations and Customer Success teams
  • Meet with business stakeholders and executives to define requirements for reporting, analytics, and dashboard solutions
  • Guide stakeholders in the determination of the most effective BI reporting solutions
  • Develop, test, and deploy reports and dashboards to the BMC Global Services team
  • Maintenance of existing reporting solutions
  • Monitor and administer existing suite of reports and dashboards used in BMC Global Services
  • Maintain existing report distributions
  • Troubleshoot reporting issues

Required Skills & Experience:

  • BS/BA/MBA degree with 4-9 years experience.
  • Very strong problem solving and analytical skills
  • Expertise in multiple BI reporting tools
  • Knowledge of MicroStrategy, and/or Tableau is a plus, but not required
  • Business analytical experience within a highly dynamic corporate environment with Sales, Professional Services and Finance organizations
  • Very detail oriented
  • Strong interpersonal skills and the ability to work well with peers and upper management
  • Solid customer service experience in a professional corporate environment
  • Excellent oral and written communication skills
  • Proven ability to multi-task in a fast paced environment
  • Strong organizational/project management skills
  • Quick learner and a team player
  • Self-starter who is willing and able to take initiative.

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.